Koodo Community


no service

i paid my bill 4 days ago and that is recieved and today from last 7 hours my phone is showing unregistered sim.

2 replies

Userlevel 7
Badge +4
Did you accidentally set it to 2g? If not try removing the battery & SIM Card while the device is on for a minute then replace & try it. If that doesn't work you might have a fried SIM Card.
Userlevel 5
How did you pay your bill? If it was any way but a credit card they take a few business days to process. 4 days ago (based off the fact you posted this on a Tuesday) would have been Friday. If you paid Friday night Monday was the first business day meaning probably sometime Wednesday (today) to Friday the payment will actually be posted.