Yesterday, I activated my Koodo prepaid phone with a Koodo rep. Today, I received a text message from Koodo that says : «To complete your request to move to Koodo Mobile, please call 1-866-99-KOODO ans select the 'porting inquires' option... ... From Koodo : You'll need to provide the correct ESN/MEID from your previous service provider. Thanks». But when I call Koodo, there is no 'porting requires' option. Am I deaf and not hearing it? What is the sequence of number I need to type on the keyboard to get to this option?