Koodo Community

No phone number, No collection account number

I am in a pickle in that yes I owe Koodo a small amount of money but I do not remember my phone number and do not have the account number assigned by the collection agency. How do I go about finding out this information as I would love to get this cleared up. The original account was started in Saskatchewan if that helps?

2 replies

Userlevel 2
Call customer service, they will be able to pull up your records with your name. Toll-free: 1-866-995-6636 (airtime free in Canada)
Userlevel 1
Janice the collection agency will have a reference number. Call the collection agency and ask them for all the information regarding the alleged outstanding debt.