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No Coverage

I have moved to Baffin Island in Nunavut and have been on self-serve trying to suspend/change my plan for 3 months due to no coverage. I tried searching for networks but my Nexus 5 doesn't pick up anything. Coverage is only CDMA here. I would like to suspend my service for 3 months until I'm back in Ontario. I have a tab I will pay monthly. Can someone help with this?

2 replies

Userlevel 7
Badge +4
Amongst the plan options you should have in self-serve is one called Seasonal Hold at $15 a month. That's the one you want. You will protect your number, continue on your current tab, but will have to choose from whatever plans are available at the time when you head back own south.
Userlevel 3
Hello Joy,

We'd really like to help but we don't have access to your account on this public forum. If the suggestion proposed by BobTheElectrician is not available to you, please give us a call at toll-free 1-866-995-6636 from another line and we will be able to further assist you.

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Let us know how this worked for you!