Koodo Community

No call Back??!!

  • 22 December 2020
  • 2 replies
  • 59 views

I have tried Koodo assist never got a call back.

I need to cancel my number 7097640444.

I want to cancel it before i get cahrged.

I cant be able to speak to anyone.

Is there a way to make this easier.

Thanks.


2 replies

Userlevel 7
Badge +4

You can send Koodo a private message on Facebook and tell them you want to cancel your account, but I believe they prefer a callback. Why didn’t you get a call back, do you know?

Userlevel 7
Badge +4

Hi @Manasa  - I just completed a callback request for you - you should be receiving the call shortly.

FYI - I reviewed your conversations and you actually did not complete a callback request. When prompted to continue completing the request, the directions were not followed - so while I see the requests for a callback, you did not proceed to actually complete the booking in any of the conversations. 

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