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nexus 4 screen cracked within 2 weeks with the one and only drop from 1 ft


I dropped my nexus 4 from no more then a foot and the screen shattered. I have had the phone for less then 2 weeks is there anything that can been done besides paying off the tab and putting a new phone on the tab?

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Userlevel 7
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Unfortunately dropping your phone is considered physical damage and is not covered by warranty. You wouldnt be paying off the tab, but only purchase a new phone and the tab would remain the same unless you want to upgrade your tab. I would advise you get a sturdy case for your next phone
Userlevel 7
Badge +4
Dennis wrote:

Unfortunately dropping your phone is considered physical damage and is not covered by warranty. ...

I feel for you Stephanie I did the same thing but from only 4" with my Galaxy Note and smashed the screen into about 14 pieces (glass breaks if impacted its not a defect in the ohone at all, they all do it) . I got somewhat lucky because I had insurance on it (when I was with Bell) but it still cost me $300 for a replacement. From that day on I always buy a case for a new phone at the same time I buy the phone and highly recommend it to ppl like Dennis said. I recommend a 2 piece case with a rubber / silicone layer & a 2nd layer that us a hard plastic, these protect the best just make sure that the case you choose has a fairly tall lip that comes up above the screen of the phone a fair bit that wont allow the screen to hit when dropped in most cases or if you put it face down on a table the screens raised off the table.

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