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Question

New Phone Order


i ordered an iphone xr and it says shipped and all but when i go to track on canada post it shows up as we cant find any items please help?


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i ordered an iphone xr and it says shipped and all but when i go to track on canada post it shows up as we cant find any items please help?

It’s possible they are still in the process of creating the shipping label. I would suggest waiting for a day or two. Once the package is picked up by Canada Post, you should be able to view it on the website. If it still doesn’t show, you can contact the Koodo Web Store by sending them an email at koodo.webstore@koodomobile.com

it has been so far a day and thank you hopefully i get something back soon

 

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