Koodo Community

New phone Order

  • 5 April 2021
  • 1 reply

Purchased a new phone online. Was told 3-5 business days. Did not receive any email verification. No tracking numbers or any source of confirmation.


My tab balance was promptly added to without any actual proof I was getting the phone I asked for. Been over a week now.


Account number 25633126


Where is my phone?

1 reply

Userlevel 7
Badge +4

@Treason You should have received an email as your order was shipped and it is in UPS’ hands now. They seem to suggest delivery will take place by end of day today.