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New number not showing in account


Userlevel 2
I just changed my phone number as I moved and needed a new area code and it's showing the new number in my phone but it's not showing in my Koodo account when I log in. Does it take a while to show the new number in my account or is there something else I need to do?

2 replies

Userlevel 7
Badge +4
there should be a drop down box at the upper right corner of the page. check if you can switch to the new number there.
Userlevel 2
Wouldn't you know it...as soon as I posted this it started showing the new number in my account 🙂 FYI, if anyone else has this question it took about 1 1/2 hours for it to show up.

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