Set up an account for my son. Received an Order # .. It got rejected because I wanted to pay it with my credit card but have the account in his name, it didn’t like that.
So, I made a new order with his credit card. It went through, (Feb 17) no problems, Seemed ok bc it was not rejected like the other one was, and I received a new Order # .. which I wrote down but I cannot find a confirmation anywhere in my emails .. The only emails I have received are the welcome & self serve setup instructions, and the bill for March. No CSA, no shipping confirmation, and I can’t set up the self serve of course because I don’t have a Koodo phone number, just the last 3 digits of the account number on the bill which is Due March 12.
The Bot won’t let me have a callback because they are too busy.
I suppose I have to talk to someone to fix this up? I owe for March and I haven’t got a Sim or even an actual account. Do you think maybe the reason it got messed up was the email address being the same as the rejected one. ..?
Best answer by tracy.a
Ooooooo guess what I found it.
SOOOORY!… jeez I shouldn’t get organized. Every time I get organized I lose sht.