Koodo Community

Negative Balance & Self Serve

  • 18 July 2019
  • 2 replies
  • 170 views

Userlevel 4
Koodo does not know how to handle a credit balance.


2 replies

Userlevel 4
@triggered123 How would you expect it to be handled?
Userlevel 4
@triggered123 How would you expect it to be handled?
Maybe try better Math. If account balance is -$100 and you try to pay $50, Koodo says your remaining balance is $50, which is wrong. It will be -$150.

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