Koodo Community


needing my account to be activated again to get my number back and ported over to Telus

Since I couldn't get the 10gb plan from Koodo even though I was on a month to month contract at Koodo I decided to switch to Telus. When I tried porting my number through Telus online function it did not work and then that is when Koodo "annulled" my account and Telus said we need Koodo to activate my account/ number so I can get my number ported. Can anyone help me with this issue?

I have been on hold for over two hours yesterday and the line disconnected. I am in no mood to wait that long again especially if it randomly cuts off. Can anyone help?

1 reply

Userlevel 7
Badge +4
Send Koodo a private message to their FB page or Twitter account where they can verify your account and further assist you on this matter.