Over 2 days ago I spoke with a rep and initiated transferring my home phone#/landline to my current Koodo account thus replacing my current phone #. The transfer WAS initiated. My online Koodo account page now shows the ‘new’ # (my landline#) and my iPhone shows the ‘new’ # as well.
However, my landline is still active and calls to that # still go to the Bell landline and NOT to my cell.
If I try calling my previous Koodo # it goes to a voice saying no such phone# so obviously my original Koodo phone # has already been cancelled.
I’ve tried getting a live rep callback but after NUMEROUS fruitless attempts in the we’re ‘too busy’ loop, I thought I’d try here.
So… I’m in some kind of weird limbo right now. No one can phone my cell phone but I can make calls out.
Has someone/something possibly screwed up the # transfer or.. am I being impatient after 2.5 days?