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MY PHONE IS NOT LETTING ME CALL OUT


i cannot call out on my cell phone yet i can recieve calls. it is saying 'mobile network not available'......I need this fixed

8 replies

Userlevel 7
Have you first tried taking the battery out of your phone and putting it back in? If no, try that now. If your phone doesn't have a removable battery, try turning it off and then on again.
Userlevel 6
Badge +4
Since you said YET, it means that you just activated the services? if you ported a number from a different provider it may take a while before your number will be completely ported, during that time you are on mixed service so your able to receive calls on one phone and make calls on the other phone... If the option that Ahmad gave you does not solve the issue, you may always try to give a call to customer service to see what the options are, to see if you need troubleshooting, etc.
Userlevel 7
Camilo_A wrote:

Since you said YET, it means that you just activated the services? if you ported a number from a ...

He is using the word "yet" to compare the fact he can make calls but can't receive them. If there was a period, then it would have a different meaning. For example: I press on my cars brakes yet it doesn't stop. You can go to the mall with him yet you can't go with me. Etc.
Userlevel 6
Badge +4
Camilo_A wrote:

Since you said YET, it means that you just activated the services? if you ported a number from a ...

Thank you for the grammar class Ahmad! still could be mixed service
Userlevel 7
Camilo_A wrote:

Since you said YET, it means that you just activated the services? if you ported a number from a ...

Yeah I don't disagree with you. That's why I didn't say anything about it. I just wanted to give a grammar lesson 😛
Try going into ur settings and to networks and select ur network again or put it on automatic, that usually works for me
Just happened to me, they cancelled you cell . you need a new sim card and call them back...I just went through this,
Userlevel 7
Badge +4
Middlebrook Sue N Chuck wrote:

Just happened to me, they cancelled you cell . you need a new sim card and call them back...I jus...

1) this question was answered 2 months ago already 2) the original poster stated that they were able to receive calls, so their service had clearly no been cancelled.

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