Koodo Community

My account has been hacked and the email changed

  • 10 August 2020
  • 1 reply
  • 104 views

I just received  notification that  my  account email   has been  changed, and  it is unclear how  I contact a human being to solve this  issue.  How  do  I  contact a person at  Koodo?


1 reply

Userlevel 7
Badge +4

@kmacwilliam Can you pls share a screenshot of the email?  And pls contact us via direct message on Facebook. We can authenticate your account and look into what happened. 

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