Koodo Community

Community

Solved

Moving a Chatr Number to Koodo


I am in Toronto, and moved a [b]Koodo number to Chatr, and now want to move the same number back to Koodo (Chatr account still active). and while trying to do so from the Self-serve, I am getting a message that reads "the number is already in use" Why so?? Is there a waiting period before I can do so???
icon

Best answer by Dennis 4 January 2017, 23:44

Yeah it would take at least 1 billing cycle since you ported the number over that effectively canceled your line with Koodo and the number moved over.  There is a lot that goes on in the back ground when you port a number over.

View original

1 reply

Userlevel 7
Badge +4
Yeah it would take at least 1 billing cycle since you ported the number over that effectively canceled your line with Koodo and the number moved over.  There is a lot that goes on in the back ground when you port a number over.

Reply