Koodo Community

Moto x play broke going to iPhone 4

My moto x play broke. I've had it for about 2 months. I am going to use an iPhone 4. I have my old micro sim. Can I still use it?

2 replies

Userlevel 7
Badge +4
As long as you aren't on prepaid you can reuse a sim on two conditions:

1. Its been less than 90 DAYS since the sim was last active

2. You're reactivating the sim for the same account and phone number.

All you have to do is login to selfserve... Choose phone services.... Change headset.... Upgrade

Input the old sim number. All this assumes that your iPhone was Telus or Koodo or Unlocked.

If you're on prepaid you'll need a new sim.
Userlevel 7
Badge +4
Curious what broke on your Moto X Play and if you don't mind me asking?