So, UPS screwed up and never left me a notice, or it got lost, or something and my package is being sent back to Koodo, so how do I ask them to resend it to me when they get it? I can’t find a phone number to call, I keep getting directed to to the robot assistant chat and I can’t find an online phone number anywhere on the site to contact Koodo itself. How do I ask them to try and resend? Do I have to wait for it to show up in my account somewhere? I’ve already paid my first tab payment on my new phone. I don’t see anything in my account about the new phone except that it was added to my bill so I don’t know how to manage the order. I am just confused, the website is very unhelpful for just contacting a human rep.
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