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Messages aren't sending on my loaner phone

I got a loaner phone and it continuously stops sending my messages. It says that I have service but it won't connect my calls and just keeps saying failed to send. It has been doing this for 2 days now. What should I do?

2 replies

Userlevel 3
Unplug the sim card and battery while the phone is turned on. Plug back in power up and try again! Hope this helps!
If Rocky's suggestion doesn't work call customer service at: From Koodo phone: 611 (airtime free in Canada) Toll-free: 1-866-995-6636 (airtime free in Canada) Hope you get it working.