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lost sim card

  • 27 January 2021
  • 2 replies
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I lost my sim card. How can I get a replacement sim card?

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Best answer by Flo Koodo 5 February 2021, 21:26

Hi

 

For sim card replacement, you can either visit a store nearby: https://www.koodomobile.com/find-nearest-store (just make sure you call in ahead to check the availability of the sim card type [postpaid or prepaid] you need)

If it is  a postpaid sim card, you it might be available on Amazon, too.

 

 

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Userlevel 7
Badge +4

Are you a prepaid or postpaid customer?

If you are able to visit a Koodo kiosk, in both cases of prepaid/postpaid, you could get a replacement SIM there.

For prepaid, you could order from ebay.ca or amazon.ca and change it in self-serve.

For postpaid, you would have to chat with a rep and see if they could send you a replacement SIM.

Userlevel 6
Badge +4

Hi

 

For sim card replacement, you can either visit a store nearby: https://www.koodomobile.com/find-nearest-store (just make sure you call in ahead to check the availability of the sim card type [postpaid or prepaid] you need)

If it is  a postpaid sim card, you it might be available on Amazon, too.