Koodo Community

Login Troubles 2

When I try to log in on my phone using the app, I put my information in and it tells me that they are unable to prosess my request and that I should try again later. I have tried many times throughout a few days and I am getting frusterated. I just want to see my e-bill.

2 replies

Userlevel 6
If you're having login problems you should call *611 & they can see if there's something wrong on their end. They'll walk you through the process.
Userlevel 3
More often than not though, simply erasing and reinstalling the app will solve most problems.