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Question

locked screen no password

  • 29 September 2021
  • 12 replies
  • 116 views

My child has set a password and can't  remember it. Looking for a way to reset the phone without losing their pics and contacts and such also without having to pay for a program....


12 replies

Userlevel 7
Badge +4

What kind of phone is it?

Lg7 thinq

Userlevel 7
Badge +4

https://unlockpassword99.com/unlock-lg-g7-thinq-forgot-password/

Try to see if any of these options work for you. 

These did not seem to work. I could not power off phone without  the pass code...and after i install the soft wear..i have to purchase.

 

Is there no easy way to reset?even if we loose all info?

Userlevel 7
Badge +4

You should be able to power off without the lock screen password. Just hold the power button.

 

Then power on using the master reset instructions 

https://www.t-mobile.com/support/devices/android/lg-g7-thinq/device-resets-lg-g7-thinq

 

Im not sure why....but this phone does not let you poqer off without the pass word. We can restart...but not power off.

 

I have tried  all of these suggestions....if i bring to a kiosk can they reset it? 

I tried  calling our local one in Chatham kent and left a message .

 

Userlevel 7
Badge +4

Im not sure why....but this phone does not let you poqer off without the pass word. We can restart...but not power off.

 

I have tried  all of these suggestions....if i bring to a kiosk can they reset it? 

I tried  calling our local one in Chatham kent and left a message .

 

Have you tried using the Google Find My Device method? It should work after you successfully put in your password for your Google account. http://google.com/android/devicemanager 

Userlevel 7
Badge +4

Are you holding the power button for a few secs in order to power down? 

Yes holding it down only gives their phone 2 options restart or shut down. I hit shut down and it asks for passcode to authorize  a shut down.

Im going to bring it to he kiosk today. I imagine they can wipe it clean as it is my phone.

🤞🤞

Userlevel 7
Badge +4

The phone should shut down if you hold the power button down long enough. (Should be about 20-30 seconds).

Still nothing. 

I help for a solid 30 secs..after a few secs the 2 options popped up. Kept holding..it faded..and nothing.

 

Userlevel 7
Badge +4

Just let the battery deplete itself - then charge it and switch it on by following the instructions Dennis posted. Does that work?

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