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locked out of my phone

ok so my son got locked out of his phone, he also cant remember his gmail user name and password. how do i reset the phone so he can use it again? it is an LG Optimus One

2 replies

Sorry to know that. You have one single solution to fix your problem. You have to do a reset to factory settings , you will obviously lose all the data except what is on the SD card. Turn the phone off , and then powr back on by pressing the home button + down volume key + power. Wait until you see the Android logo then release.
thank you soo much