So I was visiting Sasktel's mobility website and a little pop-up asked me if I wanted to do a live chat. As many of us know, Sasktel and Koodo won the best customer service experience and I think we should keep up with the standards of the other winning carrier. New customer are not aware of the community and sometimes it becomes a hastle to create an account just to ask a simple question. Lets give those Mobile Masters more resposibility by being the koodo agents on the other end answering questions, this way Koodo does not have to hire new people to monitor the live chats. Do you think this would be a great idea? Do you have any ideas in mind on how this can work better?