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Offer live chat as an option on your website.  I have at times waited on hold for quite a while and sometimes am misunderstood.  If you had live chat, I could type out my question or concern.  I think it would be very helpful and received by many.  There are a few sites that offer similar type service.  I have found it very useful and feel that with the current times of texting, etc., it would be a great benefit and even better customer service. 

3 replies

Userlevel 2
This might work. However, if there are many users in the chat room, I find it hard to follow the thread that interests me,
want to   unlock   my    phone

Userlevel 7
Badge +4
Norman Sletto wrote:

want to   unlock   my    phone

Send us a private message on Facebook Norman. 

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