I pre-ordered the lg velvet and still haven't recieved my ear buds or $200 visa. When will I get them?
Take a screen shot of the pre order promotion and wait patiently. The ‘missing’ items will arrive with or separate from the phone. If they do not, you can contact koodo with your proof of the promotion.
Did you follow the instructions to get the bonus?“Once your LG Velvet 5G has arrived visit lg-promotions.com/velvetpreorder and fill out the required information before 11:59pm EST on September 30, 2020. Ensure all your details are correct”
If you didn’t I’m afraid it’ll be hard to honour the deal and only LG could help you with that. Maybe try giving them a call?
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