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Less Silly Red Tape


If a person has their Government issued photo ID with them at the time of applying for a Koodo account, there should be no need to have the physical SIN card with you. I recently travelled 30 minutes to a store only to find that I didn't have my SIN with me even though I had sorts of photo ID, as well as knowing my SIN from memory. They would not serve me and ultimately lost 3 prospective new accounts as I was not about to travel 30 minutes back to my home and then 30 minutes back to the store. Silly.

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Userlevel 7
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Hi Paul, I'm with you all the way re red tape, I hate it too! Unfortunately it is a necessity these days to prevent fraud... all carriers ask for the same ID types now. I'm afraid you can't get away from that anywhere... it's not just Koodo. It doesn't have to be your SIN card, any two valid pieces of ID will do, see http://community.koodomobile.com/koodo/topics/how_to_activate_my_phone
That sucks bro but did you read up on what Koodo takes for ID? I'm pretty sure they require 2 pieces of ID, one of the being photo ID. 1 form of ID just isn't enough because of the potential for fraud. You may feel that this is unfair to you but the rules apply to everyone.
Userlevel 4
The SIN should never be asked for unless there is NO OTHER piece of ID to give
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Userlevel 2
Userlevel 4
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I brought Photo ID and my SIN card, and I was still disallowed because I wasn't 18 (just a little humiliating). I set all the payments to go through me, but I have to have my dad doing the credit check. The red tape is unfortunate, but I guess it protects against fraud. Fraud only messes up service for customers who are genuinely paying for it, and while it is irritating, I value Koodo for protecting against it.
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matthewmascioni wrote:

I brought Photo ID and my SIN card, and I was still disallowed because I wasn't 18 (just a little...

That's the law. You were still considered a minor at that point.
Userlevel 5
I've seen the Telus system before (Assume Koodo's is similar). When a rep punches in the clients information they don't see any of the verification, the store I was at did require the cards in store for fraud reasons. Maybe some stores don't and it's not a blanket policy, but if Identity Theft wasn't a huge issue, we wouldn't have to worry about these things.
Userlevel 7
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I didn't provide my SIN when I signed up. I prefer to use a credit card as my secondary ID when doing anything that requires a credit check.
Anyone can rattle off a SIN number, and unfortunately, lots of IDs can be easily duplicated. It is to protect your identy that Koodo shops request the actal card. Not to mention, you can use a credit card in place of the SIN card.
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Arianne wrote:

Anyone can rattle off a SIN number, and unfortunately, lots of IDs can be easily duplicated. It i...

Be pretty hard to just think up a SIN number out of the blue, that just so happens to match all of your other identification, unless of course it were stolen. In that instance though, it would be your responsibility to report theft of any sort of personal identification to the authorities immediately. It's also why Koodo asks for specific types of ID that are difficult to reproduce or counterfeit, such as a driver's license or passport. Paul produced photo ID, it's not that hard to cross-reference the SIN with a driver's license or any other government issued ID, to find out whether someone is being untruthful about their identity. The reason they ask for it is not to protect your identity per ce, it's simply a business practice to establish who you really are and to perform a credit check.
I was able to use my drivers licence and my visa card....

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