Koodo Community
Question

Koodo Throttles Netflix


Userlevel 4


41 replies

Userlevel 7
Badge +4
Good enough for 1080p. Also NordVPN.
Userlevel 4
Good enough for 1080p. Also NordVPN.
Koodo increases prices for network improvements but will not even allow 4K Netflix? 😒 Also n-e-t n-e-u-t-r-a-l-i-t-y. Looks like they even banned those words here!
Userlevel 7
Badge +4
Koodo increases prices for network improvements but will not even allow 4K Netflix?

4K streaming on phone? 🤣🤣 iPhone... eh
Userlevel 4

Koodo increases prices for network improvements but will not even allow 4K Netflix?4K streaming on phone? 🤣🤣 iPhone... eh

Look up "tethering."
Userlevel 7
Badge +4


Koodo increases prices for network improvements but will not even allow 4K Netflix?4K streaming on phone? 🤣🤣 iPhone... eh
Look up "tethering."


LOL, 🤣 Look up the size of a 4K movie...

Average of 100GB... what plan from Koodo can help you watch 1/4 of a movie? eh... look up overage also.
Userlevel 4



Koodo increases prices for network improvements but will not even allow 4K Netflix?4K streaming on phone? 🤣🤣 iPhone... eh
Look up "tethering."
LOL, 🤣 Look up the size of a 4K movie...
Average of 100GB... what plan from Koodo can help you watch 1/4 of a movie? eh... look up overage also.

https://help.netflix.com/en/node/306
5.0 Megabits per second - Recommended for HD quality
25 Megabits per second - Recommended for Ultra HD quality
https://help.netflix.com/en/node/87
up to 3 GB per hour per device for HD, and 7 GB per hour per device for Ultra HD

Look up "too much money" or "Data Proration Loophole."
Userlevel 7
Badge +4
Seriously you need to look up something mainstream and Throttling isn't a new thing for ISP in Canada. Here is the netflix index https://ispspeedindex.netflix.com/country/canada/..

I think we need to end the useless conversation here. Enjoy all of your 4K loophole and tethering 🤣🤣
Userlevel 4
Seriously you need to look up something mainstream and Throttling isn't a new thing for ISP in Canada. Here is the netflix index https://ispspeedindex.netflix.com/country/canada/..
https://ispspeedindex.netflix.com/about/
the average bitrate of Netflix content in megabits per second (Mbps) streamed by Netflix members per ISP.
is not a measure of the maximum throughput or the maximum capacity of an ISP.
Userlevel 7
Badge +4
Have you tried with a better connection?
Userlevel 7
Badge +4
You should be sending this to MobileSyrup instead
Userlevel 7
Badge +4
You should be sending this to MobileSyrup instead
It wasn't throttled for me :)

Userlevel 7
Badge +4

You should be sending this to MobileSyrup insteadIt wasn't throttled for me :)


You just waster 400MB of your data plan
Userlevel 7
Badge +4
Wait till 5G is widespread and folks bust their data allotment in about 20 minutes by leaving some movie playing in the background while they answer a call...
Userlevel 4
I tried with a better connection, and even an LG phone, which turned out be even slower at 3.3 Mbps. It is still the same. So why do these bugs always happen on my account? 👎🏻
Userlevel 7
Badge +4
I tried with a better connection, and even an LG phone, which turned out be even slower at 3.3 Mbps. It is still the same. So why do these bugs always happen on my account? 👎🏻
You've been flagged
Userlevel 4

I tried with a better connection, and even an LG phone, which turned out be even slower at 3.3 Mbps. It is still the same. So why do these bugs always happen on my account? 👎🏻You've been flagged

No, @Bernard Koodo would probably call me then.

On another forum, 3 people complained in the past 12 hours. 1 on Koodo, 2 on TELUS, about being throttled to exactly 3.3 Mbps! So it is not just me or Koodo, but looks like TELUS Corporation wants to play games with ne.t n.e.ut.ra.li.ty, and the CRTC might need to step in.
Userlevel 7
Badge +4
One person complained and 2 people said Nah...
https://forum.telus.com/t5/Mobility-Services/Throttling-streaming-video/td-p/98573

Edited : or this? https://www.howardforums.com/showthread.php/1915176-Netflix-throttling?s=0d55487540b30985eb6779587e9697b0
Userlevel 4
One person complained and 2 people said Nah...
https://forum.telus.com/t5/Mobility-Services/Throttling-streaming-video/td-p/98573

That makes 5 people.
1 me
3 on another forum
1 on TELUS forum

Maybe they are throttling people based on location or rate plan. Since not many people test their speeds every day, I assume this number will increase as more people notice they are throttled.
Userlevel 7
Badge +4

Maybe they are throttling people based on location or rate plan. Since not many people test their speeds every day, I assume this number will increase as more people notice they are throttled.


Or netflix does it themselves as they did to AT&T and Verizon customers https://www.theverge.com/2016/3/24/11302446/netflix-admits-throttling-video-att-verizon-customers

So much for the Net Neutrality 😂 Time to switch to Apple TV?
Userlevel 4

Maybe they are throttling people based on location or rate plan. Since not many people test their speeds every day, I assume this number will increase as more people notice they are throttled.Or netflix does it themselves as they did to AT&T and Verizon customers https://www.theverge.com/2016/3/24/11302446/netflix-admits-throttling-video-att-verizon-customers

So much for the Net Neutrality 😂 Time to switch to Apple TV?

If Netflx throttled TELUS, all Koodo and TELUS customers would be throttled. Maybe TELUS is throttling customers who are on Bell towers, so those in AB/BC would likely not be throttled.
Userlevel 7
Badge +4
If Netflx throttled TELUS, all Koodo and TELUS customers would be throttled. Maybe TELUS is throttling customers who are on Bell towers, so those in AB/BC would likely not be throttled.

Netflix could certainly do some throttling on a subset of customer and tested something themselves. However, that is still a theory like your Bell/Telus tower stuff. You could try to investigate someone else in your area though.

In the other thread, the customer said a Telus rep denied all the throttling "In speaking to CS, they swear Telus isnt doing this and its all on my end (phone, 3rd party apps (youtube) etc.)"
Userlevel 4
If Netflx throttled TELUS, all Koodo and TELUS customers would be throttled. Maybe TELUS is throttling customers who are on Bell towers, so those in AB/BC would likely not be throttled.Netflix could certainly do some throttling on a subset of customer and tested something themselves. However, that is still a theory like your Bell/Telus tower stuff. You could try to investigate someone else in your area though.

In the other thread, the customer said a Telus rep denied all the throttling "In speaking to CS, they swear Telus isnt doing this and its all on my end (phone, 3rd party apps (youtube) etc.)"

On fast.com, Netflix does not get much more information than the IP address assigned by TELUS, which is shared by many customers, and easily changes if you reconnect to the network. Netflix cannot target specific customers through there.

Customer service reps won't know and will not acknowledge it even with proof unless they are told by higher ups.

It's definitely TELUS throttling. The only questions are who are they targeting, and why do they think they can violate ne.t n.e.ut.ra.li.ty.
Userlevel 7
Badge +4
@triggered123 It’s definitely NOT Koodo throttling.
Userlevel 4
I guess the network could not handle 4.1 Mbps.
Userlevel 7
Badge +4


Maybe they are throttling people based on location or rate plan. Since not many people test their speeds every day, I assume this number will increase as more people notice they are throttled.Or netflix does it themselves as they did to AT&T and Verizon customers https://www.theverge.com/2016/3/24/11302446/netflix-admits-throttling-video-att-verizon-customers

So much for the Net Neutrality 😂 Time to switch to Apple TV?
If Netflx throttled TELUS, all Koodo and TELUS customers would be throttled. Maybe TELUS is throttling customers who are on Bell towers, so those in AB/BC would likely not be throttled.

This sounds most plausible to me, Im in AB/BC so im not seeing it. Are you able to test here to compare with your testing in ON?

Reply