Koodo Community



Koodo Site Down

Trying to pay my bill but the koodo site is down. Will I be charged for my payment being late if I can't get on to it to pay the bill? I've also tried to go onto the support and email someone but it will not let me do that because of the site being down.

3 replies

You don't pay extra. They don't charge you for something that they did wrong
Badge +4
Hi Rachel, try again in a couple of hours, the site is temporarily down likely due to maintenance at this hour. You may want to call a rep in the morning when they reopen and explain that you attempted to make payment if you're that close to the payment deadline. Call *611 from your cell phone. [b]Hours of operation (Eastern Standard Time): Monday − Friday: 9 am - 9 pm Saturday: 9 am - 7 pm Sunday: 9 am - 7 pm
Userlevel 1
It's back up.