Koodo Community

Koodo keep on calling back!

  • 25 February 2021
  • 5 replies
  • 51 views

Scheduled a call back due to the outage today
Talked to a CS
the Koodo callback keep on calling me and I press any button and it is always, we will call back again later
Already scheduled a call back and talk to a person and she said she cancel the call back

But it is still happening

What to do? 


5 replies

Userlevel 7
Badge +4

What happens when you just hang up on them?

What happens when you just hang up on them?

They will call again later

I think their call centre hours is over so I am ok for now

Hopefully it will not continue tomorrow! 

Userlevel 6
Badge +4

Hi Josephlyc! 

 

Do you still get them today? 

Hi Josephlyc! 

 

Do you still get them today? 

it stopped finally

thanks

Userlevel 7
Badge +4

Normally, when the callback arrives, you could push the number 2 on the keypad to cancel the callback. (push 1 to speak with a rep).

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