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Koodo keep on calling back!

  • 25 February 2021
  • 5 replies
  • 91 views
J

Scheduled a call back due to the outage today
Talked to a CS
the Koodo callback keep on calling me and I press any button and it is always, we will call back again later
Already scheduled a call back and talk to a person and she said she cancel the call back

But it is still happening

What to do? 

5 replies

D
Userlevel 7
Badge +4

What happens when you just hang up on them?

Mobile Masters are not Koodo Employees. Our opinions are our own. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949 https://community.koodomobile.com/plans-add-ons-66722/no-tab-way-more-expensive-7799356 https://community.koodomobile.com/android-81490/why-koodo-is-charging-more-than-retail-price-for-pixel-4a-7799851?postid=19864392#post19864392
J

What happens when you just hang up on them?

They will call again later

I think their call centre hours is over so I am ok for now

Hopefully it will not continue tomorrow! 

Flo Koodo
Userlevel 7
Badge +4

Hi Josephlyc! 

 

Do you still get them today? 

J

Hi Josephlyc! 

 

Do you still get them today? 

it stopped finally

thanks

Dinh
Userlevel 7
Badge +4

Normally, when the callback arrives, you could push the number 2 on the keypad to cancel the callback. (push 1 to speak with a rep).

A Koodo customer, opinions are my own.

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