Koodo Community

Koodo EPP

  • 13 August 2020
  • 3 replies

I have sent the epp form on last Friday but I haven't get any confirmation from  koodo side and I received my bill with no discount. What should I have to do.

3 replies

Userlevel 6
Badge +4

Hi Manjeet,


I will contact my colleagues from EPP Team and ask them to verify what happened with your form. 




I tried to send them mail as well but haven't get any respond.

Userlevel 7
Badge +4

Usually it’ll take a few days to get it applied. If you just submitted it on Friday and have already received a bill you’ll likely see the discount on your next one.