I'd love to express some praise for the Koodo Booth employees at the North Bay mall. When we were leaving our old carrier, they made the transition painless, answered all our questions, and helped get us all set up within minutes. Kathleen has been a great rep for Koodo, and she still remembers me when I walk by in the mall and smiles. My only sadness comes from not being allowed to take a photo together at the booth in celebration of our switch to Koodo. All the other employees there have been great too, answering product questions as they've come up. I just wish they weren't an hour away from my location.