Koodo Community
Question

Keep current phone number but use on a new phone

  • 18 October 2020
  • 4 replies
  • 64 views

I currently have an LG K20 phone with Koodo and want to buy an iPhone that Koodo does not offer online.
I would like to buy an iPhone11 in the green color, and use my current phone number.
How is this action to be done?
Do I have to go to a Koodo Mobile booth for help?
Can I arrange the change online?


4 replies

Userlevel 7
Badge +4

Once you get a new phone, place your old SIM in it and it should work just fine (no change required and your phone number will not be affected).

Userlevel 7
Badge +4

@JustGayle It’s highly unlikely you will find a green one in stores. It’s a unique colour model and we have the broadest selection online. That said you can buy another colour online at koodomobile.com, save the $40 connection fee charged at stores and buy a green cover. :-) You get the best of both worlds. A new phone and protection in the colour you want. 

Userlevel 7
Badge +4

If you really want the green iphone you would be better off buying directly from Apple.

Userlevel 7
Badge +4

Unless Koodo is offering you a better price, I see no reason why you would buy it with Koodo especially if they don’t have your color.

Reply