Koodo is by far the best phone company out there. They are always available for support and service. There reps are always clear and easy to understand. However, the process to join this team, although intense, sometimes seems impossible. There are not many job opportunities as a booth can only hold so many staff. I think an actual store with more phone selection and more personalized attention due to a larger staff would be beneficial. I work in a mall and always see people standing around waiting to be served. This creates impatient customers as well as congestion in the mall. Actually locating yourself in a store setting would reduce this and create more jobs for those who really want to be part of something great.