I was calling Koodo so I could cancel my account. The account is under my father. But it's for me, I use the phone and I am the one who checks the bill online. He does not come home until very late and he has trouble speaking english so my father told me to call for him. So when I called Koodo I told them the information they asked for (#, name and pin) and later they said I was doing something illegal, pretending to be my father. I did not exactly SAY i was the owner but I knew all the information such as my father's name, date of birth etc.. I was very offended when he called me a fraud and was told I had to goto a kisok if i wanted to cancel my account. They put a note in the account and said to tell my father to bring a photo id.. The closet kisok is about 20mins away. My dad does not always have free time to do this. (another reason why I had to make the call for him) I just want to kno was what I did was really wrong?