Koodo Community

Community

Solved

Is there anyway to put a number on temporary hold, and no not seasonal hold. Totally stopped for short period??


4 replies

Userlevel 4
Suspend the line. However, you would still be responsible for the monthly charges. No other way around it.
Userlevel 7
Badge +4
Or pay out your tab and cancel the account. You can still resume with the same number for 90 days.
Userlevel 6
If you need more than 90 days, you can also port out to a VoIP provider and let the number sleep there. Most VoIP providers charge about $1/month for a DID (a phone number). Doing this will cancel your Koodo account. Later on, you can always re-port out the number from VoIP back to Koodo and get a new plan!
Userlevel 5
Some random Mobile Master wrote:

If you need more than 90 days, you can also port out to a VoIP provider and let the number sleep ...

Emphasis on the "new plan". So if you do this, you're basically restarting a new account so you're going to have to pay for any outstanding fees and if you have any old plans that aren't available now, you won't be able to get those back.

Reply