Koodo Community

Is there any way to speak to a rep?

  • 8 April 2021
  • 1 reply

I’ve been attempting to speak to an actual person but I’m not having any luck. The koodo assist is unable to help, and the call back program doesn’t work properly. When I get the call the system is unresponsive regardless of what number I press to try and speak to someone. I’m trying to follow up regarding a loyalty call I received and cannot actually speak to someone. How can I talk to an actual person?

1 reply

Userlevel 7
Badge +4

If you are not getting through with the digital assistant, you could also send them a message on Facebook or Twitter pm.

Edit: what number did you get the call from? Try calling that back… you might have more of a chance to get the rep you need.