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Is something up with sending PHOTOS through text messages


never had a problems sending pictures while on WIFI through texting until today i have to turn mobile data on to do so what gives

6 replies

Userlevel 6
Did you upgrade to a new phone recently? Are you new to koodo?
i have had my 1st gen moto g for 3 or 4 months now have been with Koodo almost since they started Have been able to send before now i need to turn on mobile data
Userlevel 6
Jason Bohn wrote:

i have had my 1st gen moto g for 3 or 4 months now have been with Koodo almost since they start...

That's strange. Just turned data off my phone and have no problem sending pics through wi-fi. I'm using an iphone. Did you upgrade your phone software at all? I'm trying to find what maybe an issue. 🙂
Jason Bohn wrote:

i have had my 1st gen moto g for 3 or 4 months now have been with Koodo almost since they start...

not yet still waiting for the new operating system to show up and havent updated anything since the last time i send a picture
Userlevel 7
Badge +4
Jason Bohn wrote:

i have had my 1st gen moto g for 3 or 4 months now have been with Koodo almost since they start...

Mobile data being on has always been required with Koodo for MMS (though you're not being charged for any data used to send/receive MMS). Even when you're connected to WiFi, you mobile data connection is used to send an MMS (you don't have to toggle WiFi off - your phone will send the data through mobile automatically, providing you have data enabled). With iPhones, pictures sent through iMessage can be sent via WiFi. And speaking of which, iMessages sent via mobile network do count towards your data limit (only MMS usage doesn't count).
Jason Bohn wrote:

i have had my 1st gen moto g for 3 or 4 months now have been with Koodo almost since they start...

ok thanks for clearing that up

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