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Is it coverage or receiver/transmitter?


I live in a rural community a 'no cell zone' but I do frequently get 1 bar on my old iphone and it occasionally rings but dead air when I answer. I do receive texts...but cannot send them. I'm told this could be due to a receiver/transmitter strength issue. I'm considering a Samsung Galaxy S6 edge...can anyone speak to a similar experience and how it was resolved?

6 replies

Userlevel 7
If the Koodo service is bad in your area/basically non-existent, then why would you continue to use Koodo?
Userlevel 4
Ahmad wrote:

If the Koodo service is bad in your area/basically non-existent, then why would you continue to u...

i think there was a better way to help him, dont you ?
Userlevel 7
Badge +4
Ahmad wrote:

If the Koodo service is bad in your area/basically non-existent, then why would you continue to u...

With the new Canadian roaming regime in place, a Koodo phone getting one bar signal strength in a rural area willl likely fare no better or worse even if the client goes to the expense of changing providers.
Badge +4
A cell phone booster might be worth looking into, they're not cheap, but the investment pays for itself in no time. I've installed three Wilson Electronics cell signal boosters in cottage country Ontario and they work surprisingly well. If you can get an S6 Edge, give it a try and see if signal reception improves. If you're not satisfied with the phone, you have 15 days to return it, provided you stay within reasonable usage limits, (see link below). http://help.koodomobile.com/getting-started-with-koodo/before-you-purchase/what-is-your-15-day-money-back-guarantee
Userlevel 7
Badge +4
Some older iPhones had well-publicised signal strength issues. Bars on the phone are just barely decorations. Take a look at the following link and find something similar for the iPhone: https://play.google.com/store/apps/details?id=com.cls.networkwidget Gives fairly instanteneous readings for voice and data in -dBm units. As long as you show less than 100 -dBm, you should be able to communicate. If you can send yourself a text and receive it promptly, then the network connection is working. Even in areas that have good coverage, it’s not uncommon to have dead zones. Stay away from large metallic objects such as wrought iron railings and open any metallic window blinds. Had a local problem with trees galore at home in a rural area and was able to find a “hot spot” where everything works. There are sister apps that will do the same for WiFi coverage as well. Good name brand boosters can help, but they have to be properly installed and can’t amplify a non-existent signal.
Userlevel 4
Hello Thomas,

If you’re not getting good signal strength in your area, I suggest you take a look at our coverage map first to see if it’s the phone or the area: http://koo.do/JbHkbm

Let us know 🙂

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