All discussions about other Koodo-related topics.
- 1,010 Topics
- 4,137 Replies
I upgraded my phone to the new TCL 10 Pro, and they have a promotion stating that you will receive a new TCL tv with the order, however it does not appear that the tv is included with my recent shipment? I keep looking at what’s included but unfortunately I’m not getting any answers from the email :...
I recently purchased a phone for my mother for Christmas and did so though my account to keep it a surprise. Now that I have paid for the activation and the first two months, she would like to take over ownership of the account. My dad currently has an active account with Koodo as well. I would like...
I’m trying to get the iPhone XR and I’m currently with telus but I’d like to switch to koodo. At checkout it says I need to do a credit check; but I only have a debit visa. Is there any way a representative would be able to help?
We recently upgraded to Galaxy A21 phones and have been receiving erratic wifi in the basement. Sometimes the phone makes a connection to wifi and other times it doesn’t. We didn’t have this issue with our previous older phones Galaxy S4/5. Nothing has changed with the modem or our current set up....
i do. not. accept. to pay one cent more than what was disscussed in beginning. or else i will. cancel my service
Hello. I’m. New to. koodo. If it happens that my monthly bill. Starts. Increasing. From the amount. (Rate plan )that was set from the first day of the agreement.I will not accept. I do. Not like. Theft. Nor thieves. And I will. Cancel.I will go. To another company. 55+tax
Hi! I am a bring your own device customer. I was thinking about getting a new device with Koodo and I know i would have to change my plan. For some reason it wont allow me to do this online, would i have to create an entirely new account and move my number over? Has anyone encountered this before? T...
Hello, Received two calls from this number with a voicemail left each time requesting a call back at an extension to talk about my current account. Can anybody verify that this is really Koodo? Caller id shows TELUS KOODO, seems like spam just because it is odd that a company that automates ever...
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.