Koodo Community

Community

Solved

IMEI #


I have sold a Koodo phone and when they try to enter the imei # it says it is in use, what couldbe the problem?

7 replies

Userlevel 7
Badge +4
Why would they have to enter the IMEI? You register the SIM#, not the IMEI. Unless you're talking about a CDMA phone (no-SIM), in which case it's the ESN/MEID.
They want the IMEI so they can unlock the phone, and check that it's not blacklisted.
Userlevel 7
Badge +4
where are they entering the imei?
They are sending the imei to an unlocker who will send you back an unlock code
Userlevel 7
Okay but you can still get the unlock code either way with just the IMEI. It doesn't make sense that they're telling you that
telling you what?
Userlevel 7
Badge +4
a b wrote:

telling you what?

That the IMEI is in use. There's nothing preventing the unlock. If you can bring that person into this discussion, maybe we can make some progress.

Reply