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im going abroad . and i want to deactivate my account , what i am going to do


im going abroad . and i want to deactivate my account , what i am going to do

4 replies

Userlevel 7
Badge +4
HI Arrianne, you need to call Koodo (*611) and request the "seasonal hold program". This will cost $15 per month, plus $5 (ONLY if you are on Tab Medium). Please note that you will not be able to go back on your current plan when you come back from your travels... you'll have a pick from one of the then available plans :) 
Userlevel 2
Sophia wrote:

HI Arrianne, you need to call Koodo (*611) and request the "seasonal hold program". This will cos...

A big star! Hey arrianne, you can also get your seasonal hold plan from your self serve account. Just log in, go to plans and addons and select "Change Plan". There is a drop down menu from where you can change your plan to seasonal hold. yay.
Userlevel 2
Sophia wrote:

HI Arrianne, you need to call Koodo (*611) and request the "seasonal hold program". This will cos...

@Sophia, it depends if her current rate plan is still around. If it is, she can still choose it 🙂.
Userlevel 7
Badge +4
Sophia wrote:

HI Arrianne, you need to call Koodo (*611) and request the "seasonal hold program". This will cos...

Haha true Myke, I always assume people are on awesome grandfathered plans 😃

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