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if i want to cancel a phone number could i do it online?


3 replies

Userlevel 7
Nope, account cancellation can only occur with a rep over the phone. 1-866-995-6636 and press 0 a few times to get to a rep and go from there.
Userlevel 6
Jonathan I wrote:

Nope, account cancellation can only occur with a rep over the phone. 1-866-995-6636 and press 0 a...

Why can't people cancel online? You can easily port out to another company without notifying koodo, but if for some reason you no longer need the phone or leave the country you need to call?
Userlevel 6
Jonathan I wrote:

Nope, account cancellation can only occur with a rep over the phone. 1-866-995-6636 and press 0 a...

@ Chris, I think it's because they want to know why you're cancelling

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