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If I have no signal, is there a number I can call for support?

  • 20 August 2020
  • 3 replies
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I have 0-1 bars, so evidently, when I ask for a call back, it does not connect and I get a voice message from the agent telling they will try again, until it fails.

Is there a number I can call to place a call (from outside my house where there is a little bit more reception)?

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Best answer by Allan M 20 August 2020, 02:08

If you've just got the koodo phone then there is only a number for callbacks.

What are you trying to get a callback for? We might be able to help out here!

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Userlevel 7
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If you've just got the koodo phone then there is only a number for callbacks.

What are you trying to get a callback for? We might be able to help out here!

Userlevel 7
Badge +4

If your phone has wifi-calling try and set it up so you can get the call

This issue is actually 0-1 bar in my new home, and no wi-fi calling :(

Spoke with support (had my phone outside to wait for a new callback lol). Not sure you guys can do much about that. There only a few towers around this new development, compared to all other cities around.

An RS inspector will have a look tho.

Thanks for the help

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