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ID fraud


I received a call from credit collector and informed that someone used my id to open a koodo account for long time. I tired to contact koodo but no way to get in touch with a real person. Is there anyway to talk to Koodo and solve the problem? or  how to get in touch with the fraud department of koodo?

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Best answer by Goran 9 June 2021, 04:13

You can try sending a private message to Koodo via Facebook messenger or dm via Twitter to get it sorted out if you're not a Koodo customer. Or go to Koodo.com/chat to request a callback.

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Userlevel 7
Badge +4

You can try sending a private message to Koodo via Facebook messenger or dm via Twitter to get it sorted out if you're not a Koodo customer. Or go to Koodo.com/chat to request a callback.

Userlevel 7
Badge +4

You could also try to contact their privacy department with information from this link https://www.koodomobile.com/legal