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Question

I will be travel outside Canada,

  • 22 February 2023
  • 3 replies
  • 59 views

I will be travel outside Canada, I just want to suspend my account for that time, how to do it anyone knows?


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3 replies

Userlevel 7
Badge +4

There is the seasonal hold plan: https://www.koodomobile.com/en/help/keeping-your-account-open-when-travelling

Before we give recommendations though, how long will you be traveling for?

I will leave Canada May 25, and return June 26

Userlevel 7
Badge +4

I will leave Canada May 25, and return June 26

SSo, it only one month.

What plan do you have? Changing to the seasonal hold is count as plan change. You can't have the same plan if it not available when you came back. You need to pick a new in market plan.