Koodo Community

I want to make a cancellation, but I never get hold of any koodo rep at all ?

  • 1 February 2017
  • 2 replies

Hey guys,

Please let me know if you have any way to contact koodo rep at all ?
All I want to do is to make a cancellation 😞.
I tried to contract them several time, but the waiting is always more than 1 hour.
The last time call I could able to talk to the rep after 1hour and 15 minutes of waiting and it took  literally 1 minute of her time to let me know that she will contact me ASAP.
I still having waiting for that call after a day !!??.

Please let me know soon.


2 replies

Userlevel 7
Badge +4
Only via the phone can cancellation be done Hang. That said, there should be a call back option offered when you call, if wait times are longer than usual . Have you tried that? 
thanks, i will try right now