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I want a real phone number to "contact"


Do you care so little over your customers that you won't post an actual phone number, so a person can actually call for help or info?

10 replies

Userlevel 7
You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337. Hours of Operation Monday - Friday: 10am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm
Thank you very much 🙂
Userlevel 7
Badge +4
Dyanne Froese Gerbrandt wrote:

Thank you very much :)

If you have a Koodo line, 611 works as well from your Koodo phone.
Dyanne Froese Gerbrandt wrote:

Thank you very much :)

Thanks..my phone is broken so I can't use it that way 🙂
Userlevel 1
You can call them but there is charge for anything you can do yourself online.
Userlevel 7
Badge +4
ZetaAbramovic wrote:

You can call them but there is charge for anything you can do yourself online.

Unless there's a technical issue with Self Serve. Then, there's no charge.
Userlevel 7
Badge +4
The actual phone number is posted: https://www.koodomobile.com/contact-us
Userlevel 7
Badge +4
Ivan wrote:

The actual phone number is posted: https://www.koodomobile.com/contact-us

It's properly listed in Chad's post above. He also clarifies the 1-866-99-K (zero or letter Oh, apply as shampoo, then repeat mistake) conundrum. 1-866-995-6636 is what anyone needs. Would also point out that if you have a tech problem, please call from another phone. Leaves the cell free to do whatever tests they want. I have always found the staff and the posters on this board to be helpful.
Ivan wrote:

The actual phone number is posted: https://www.koodomobile.com/contact-us

thank you
Userlevel 7
Badge +4
Ivan wrote:

The actual phone number is posted: https://www.koodomobile.com/contact-us

You're welcome. I hope you get your issue(s) resolved. You can always come here for help as well.

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