Koodo Community



I've lost my sim card, what should I do?

I accidentally lost my sim card, can I simply ask koodo mail me a new one?

2 replies

Userlevel 6
I think you'll need to re-purchase one but you should also call Koodo to deactivate that SIM so someone else can't pick it up & try to use it for themselves.
Userlevel 7
Badge +4
You need to buy a new one. $10 for post paid. $20 for prepaid. You can go to a kiosk or do it online